Do I need to be able to swim?
Not necessarily, you are always wearing a buoyancy aid, which will keep you afloat should you enter the water. But if you have a strong fear of getting your face wet you will probably find it hard to relax.
What are the chances of capsizing?
For rental, you get our sit on top kayaks. These are very stable and suitable for all including those of you that have never kayaked. For our tours we use Sea Kayaks. These are as stable as you feel, so our aim is to make you feel as relaxed and confident as possible. If you are nervous we suggest that you try a capsize drill at the start of your paddle. This should prove to you that the worst that can happen is that you get wet!
What do I wear/bring?
You need swimming togs, towel and footwear such as booties or an old pair of runners which you don’t mind getting wet. If the day is sunny, you will be more comfortable if you bring a bottle of water, a sun hat or sun glasses (string attached), sun screen. If the day is cool, you will be more comfortable if you bring a light fleece or thermal top and a woolly hat.
What’s included in the price?
The rental price includes the kayak, paddle, buoyancy aid, helmet (for under 16’s) and wetsuit. The tour prices cover all of the above, plus transport and instructors.
Do we take a phone?
Yes but wrap it in plastic and ideally put it in a waterproof box. We have waterproof box’s here if required.
What happens if the weather is wet and windy?
Rain is not usually a problem, however the wind does cause us to cancel on occasion. If this is the case then we will do our best to let you know before you arrive. For tours we have several options and if one is not suitable then we will suggest a more sheltered one. If the weather is too unsafe for any location we will cancel or postpone the trip at no cost to you. Deposits will be fully refunded or can be used for other dates.
Where can we go?
This depends on the weather and for how long you are going out for. We will give you a map with the routes you can take. They are colour coded in terms of destination and the number of hours you are out for.
How many people can you cater for?
We can get up to 25 people on the water at any one time. For rental we suggest that there is always at least two of you. For our tours we need a minimum of 6 people.
Do we need to book?
YES! We get very booked up at weekends. Best to book by phone/email. Tel: 086 777 8170 / email@example.com
Do we need to give you a deposit?
Only if booking 3 or more Kayaks. We take 20% of your total. This deposit is totally refundable if the weather conditions are unsafe and we can’t put you onto the water.
What Age limits are there?
For rental we suggest a minimum age of 10 to kayak in their own kayak. We have double kayaks as well which are suitable for an adult and two younger children, or two adults. We have had children as young as 7 paddling in their own kayak, but it depends on their size, strength and determination. For our tours you need to be 16 and over. However we have double kayaks as well and if you have a child who you think can manage then we will be happy to discuss that with you. We have tours for all age ranges and we will tell you which is the most appropriate for you. A certain fitness and health level is needed for all. There is no upper age limit for rental. If you are under 16 you must be accompanied on the water by an adult. For rental this means one of your party must be over 16 or you will have to book to have an instructor with you.
I am very large will I fit into a buoyancy aid/canoe/kayak?
Not usually a problem, we have different sized kayaks and Canadian canoes which fit most people. We have buoyancy aids for all sizes. Phone and check with us if in doubt.
Where can we have lunch?
If you are going out for a couple of hours you can take a picnic with you. There are plenty of spots to get out at along the way.
Is Alcohol permitted?
Alcohol and boats could be lethal. Keep it for the end.
Is there somewhere to park?
There is plenty of parking outside.
Do you give us a safety talk?
Yes. We go through the areas you can paddle in and give you a map pointing out any hazards. Once you have been kitted up we give you a short paddling talk, showing you how to steer and what to do in the event of capsize etc.
Do you teach us what to do in the event of capsize?
Yes we do and on the back of the map we give you, there are instructions.
Is kayaking a risk activity?
Yes it is. There is a danger of entrapment and in extreme circumstances drowning.
Can we ask you questions if we are not sure?
Yes please make sure you are happy with the brief we give. Please ask the instructors to give you more instruction if you feel you need it. All our instructors are fully versed in in our standard operating procedures.
What months of the year are you open?
We are open 12 months of the year.
Can you provide Tuition?
Yes! We have full time instructors who can get you up to scratch! Phone for details.
Do you give a group discount?
All prices include discounts depending on the number of participants. For the bigger groups and corporations there are always discounts.